SMS / text message program
This section summarizes how Reception uses SMS so carriers and regulators can verify our program. It appears first intentionally.
- Brand: Reception (AI phone receptionist for businesses).
- Consent: We only send SMS after express opt-in on our website ( notification signup). The form collects name and phone number and requires two separate, unchecked checkboxes: acceptance of our Terms and Privacy Policy (with links on the form), and explicit SMS consent. Consenting to SMS is not a condition of purchase or service. Other use of the service does not enroll you in SMS.
- Message types: New lead alerts, appointment-related notices, and account or service updates.
- Frequency: Varies with call volume and account activity; typically zero to several messages per day when your business receives leads.
- Opt-out: Reply STOP to cancel. Reply HELP for help. Message and data rates may apply.
- No third-party sharing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
- Contact: codedbytyler@gmail.com
1. Program Description
Program Name: Voicemail Assistant / AI Receptionist
This service provides AI-powered phone receptionist and voicemail handling, including call transcription, lead capture, appointment scheduling, and automated notifications via email and SMS.
2. Message Frequency
You may receive SMS messages when:
- A new lead is captured from an incoming phone call
- An appointment is booked through the system
- Important updates about your account occur
Message frequency varies based on call volume and activity. Typically, you may receive 0-10 messages per day.
3. Message and Data Rates
Standard message and data rates may apply. Charges depend on your mobile carrier and plan. We are not responsible for any charges incurred from receiving SMS messages.
4. Opt-Out Instructions
To stop receiving SMS messages:
- Reply STOP to any message
- Reply HELP for assistance
- Contact us at codedbytyler@gmail.com to opt out
After opting out, you will receive a confirmation message. You may opt back in at any time by contacting us.
5. Support Contact
For questions, support, or to opt out: codedbytyler@gmail.com
6. User Consent (SMS)
SMS messages are sent only after you complete the notification signup at /notification-signup with both required checkboxes. Providing a phone number elsewhere in the service—such as on a call or in your account—does not enroll you in SMS. You can withdraw SMS consent at any time by replying STOP or contacting us.
7. Service Availability
This service is provided "as is" and may be subject to downtime, maintenance, or interruptions.
8. Compliance
Users are responsible for ensuring compliance with applicable laws regarding call recording, data privacy, and SMS marketing in their jurisdiction (e.g. TCPA in the United States).
9. Limitation of Liability
We are not liable for any damages arising from use of this service. Use at your own risk.
10. Changes to Terms
We reserve the right to modify these terms at any time. Continued use constitutes acceptance of updated terms.
11. Contact
Questions? Contact: codedbytyler@gmail.com